Coco By Zara Shahjahan
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We are committed to delivering your orders safely and promptly across Pakistan.
Processing Time
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
- Standard delivery across Pakistan: 3-7 business days.
- Delivery times may vary during holidays, sales events, or due to courier delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping promotions may be offered on selected products or order values.
Order Tracking
Once your order has been dispatched, you may receive tracking information via WhatsApp or email.
Delivery Issues
If your order is delayed, damaged, or lost during transit, please contact us immediately so we can assist you.
Contact Information
Email: alimranfabrics786@gmail.com
WhatsApp: +92 314 5690329
At Al Imran Fabrics, customer satisfaction is our priority.
Eligibility for Returns & Exchanges
You may request a return or exchange within 7 days of receiving your order if:
- The product received is damaged.
- The wrong item was delivered.
- The product has a manufacturing defect.
Non-Returnable Items
Returns or exchanges will not be accepted if:
- The product has been used, washed, altered, or damaged by the customer.
- The request is made after the 7-day return period.
- The product differs slightly in color due to screen settings or lighting.
Exchange Process
To request a return or exchange:
- Contact us via WhatsApp or email.
- Provide your order number and product photos.
- Our team will review your request and provide further instructions.
Refunds
- Approved refunds will be processed through the original payment method where applicable.
- Refund processing may take 5-10 business days after approval.
Contact Information
Email: alimranfabrics786@gmail.com
WhatsApp: +92 314 5690329
📧 : alimranfabrics786@gmail.com
📞 : +92 314 5690329
🕒 Customer Service:
Mon – Sat (10:00 AM – 8:00 PM PKT)
⏱ Response Time: Within 24 Hours
