Refund policy
Return & Exchange Policy
At Al Imran Fabrics, customer satisfaction is our priority.
Eligibility for Returns & Exchanges
You may request a return or exchange within 7 days of receiving your order if:
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The product received is damaged.
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The wrong item was delivered.
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The product has a manufacturing defect.
Non-Returnable Items
Returns or exchanges will not be accepted if:
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The product has been used, washed, altered, or damaged by the customer.
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The request is made after the 7-day return period.
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The product differs slightly in color due to screen settings or lighting.
Exchange Process
To request a return or exchange:
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Contact us via WhatsApp or email.
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Provide your order number and product photos.
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Our team will review your request and provide further instructions.
Refunds
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Approved refunds will be processed through the original payment method where applicable.
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Refund processing may take 5-10 business days after approval.
Contact Information
Email: alimranfabrics786@gmail.com
WhatsApp: +92 314 5690329
